At komodoiptv.com, we are committed to providing a positive experience with our services. Our Refund Policy outlines the terms and conditions for requesting a refund.
Refund Duration
We offer a 20-day refund policy, allowing you a reasonable period within which you can request a refund for your purchase.
Eligibility for Refund
For our 1-month subscription, you may request a refund within 10 days of the initial purchase. For all other subscription durations (3, 6, 12 months), you are eligible for a refund within 20 days of the purchase date.
Refund Request Process
To initiate a refund, please follow these steps:
- Contact us via email at contact@komodoiptv.com with your order details.
- Explain the reason for your refund request.
Refund Processing
Upon receiving your refund request, we will handle it promptly and carefully. Please allow time for the following stages:
- Transaction Processing: Initial processing of your refund may take 2-3 business days.
- Credit Reflection: Once processed, it may take an additional 3-5 business days for the refund to appear in your bank account or on your credit card statement.
Notification of Refund Status
We will keep you updated on the status of your refund request via email and notify you when the refund has been completed.
Refund Cancellation
You may cancel your refund request at any stage during processing. If you wish to cancel, please notify us immediately.
Contact Information
If you have any questions or concerns about our Refund Policy, please contact us at contact@komodoiptv.com. We are here to assist you and ensure a smooth experience with komodoiptv.com.
Thank you for your understanding and cooperation regarding our refund policy.