GDPR Privacy Policy
Effective Date: 05-11-2024
At Komodo IPTV, accessible at https://komodoiptv.com, we are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR). This policy explains how we collect, process, and protect your information, as well as your rights under the GDPR.
1. Data Controller
Komodo IPTV is the data controller responsible for the personal data collected and processed via our website.
Contact Information:
- Email: gdpr@komodoiptv.com
2. Data We Collect
Personal Data
When you use our services, we may collect the following types of personal data:
- Contact Information: Name, email address
- Account Information: Login credentials and preferences
- Payment Information: Transaction details (processed via third-party payment providers)
- Usage Data: IP address, device information, and activity on our website
Cookies and Tracking
We use cookies and similar technologies to collect usage data. For more information, please review our [Cookie Policy](link to cookie policy).
3. Legal Basis for Processing
We process your personal data based on the following legal grounds under the GDPR:
- Performance of a Contract: To provide and fulfill our IPTV subscription services.
- Consent: Where required, such as for email marketing.
- Legitimate Interests: To improve our services, prevent fraud, and enhance user experience.
- Legal Obligations: To comply with applicable laws and regulations.
4. How We Use Your Data
We use the personal data we collect for the following purposes:
- To create and manage your account
- To process your transactions and provide customer support
- To communicate important service information
- To improve and personalize our website and services
- To comply with legal obligations and protect our rights
5. Sharing Your Data
We do not sell your personal data to third parties. We may share your information in the following situations:
- Service Providers: With trusted third-party providers for payment processing, customer support, and website hosting.
- Legal Compliance: When required by law or to respond to legal requests.
- Business Transfers: In case of a merger, acquisition, or asset sale, we may transfer your data to the acquiring company.
All third-party partners are required to comply with GDPR regulations and maintain strict confidentiality.
6. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we will ensure that it is protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions as per GDPR requirements.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We will delete or anonymize your data once it is no longer needed.
8. Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You may request correction of inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data when it is no longer necessary for our purposes.
- Restriction of Processing: You can request a temporary restriction on the processing of your data under certain conditions.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You may object to the processing of your data for certain purposes, such as direct marketing.
- Withdraw Consent: Where consent is the basis for processing, you may withdraw it at any time.
To exercise any of these rights, please contact us at gdpr@komodoiptv.com.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no security measure is completely foolproof, and we cannot guarantee absolute security.
10. Automated Decision-Making
We do not engage in automated decision-making or profiling that significantly affects users.
11. Changes to This GDPR Privacy Policy
We may update this Privacy Policy to comply with legal requirements or reflect changes in our data practices. The updated version will be posted with an updated “Effective Date.” Continued use of our website signifies your acceptance of the revised policy.
12. Contact Us
If you have any questions about this GDPR Privacy Policy or wish to exercise your rights, please contact us at:
- Email: gdpr@komodoiptv.com