Privacy Policy

At Komodo IPTV, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Billing information
  • IP address
  • Device information
  • Order and subscription details
  • Communication history with support

2. How We Use Your Information

Your information may be used to:

  • Process subscriptions and payments
  • Activate IPTV services
  • Provide customer support
  • Improve website performance and user experience
  • Send important updates related to your subscription
  • Prevent fraud or unauthorized activity

3. Payment Security

We do not store sensitive payment card details on our servers. Payments are processed securely through trusted third-party payment providers.

4. Cookies

Our website may use cookies and tracking technologies to improve browsing experience, analyze website traffic, and remember user preferences.

You may disable cookies through your browser settings at any time.

5. Data Protection

We implement appropriate technical and organizational security measures to protect customer information from unauthorized access, misuse, or disclosure.

6. Third-Party Services

We may use third-party tools and services for analytics, payment processing, customer support, or email communication. These providers may have access to limited information necessary to perform their services.

7. Sharing of Information

We do not sell, trade, or rent personal information to third parties. Information may only be shared:

  • When legally required
  • To prevent fraud or abuse
  • With trusted service providers assisting our operations

8. Email Communication

By purchasing or registering on our website, you may receive emails related to:

  • Account activation
  • Subscription updates
  • Technical notices
  • Promotional offers

You may unsubscribe from marketing emails at any time.

9. Data Retention

We retain customer information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

10. User Rights

Users may request:

  • Access to their personal data
  • Correction of inaccurate information
  • Deletion of personal information where legally applicable

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact Komodo IPTV through our support channels.